Stan Kirkwood and Jim Boughey have been active designers since 1986.  The partners have years of experience documenting and designing both businesses and processes with the goal of improving business performance.  They have been involved with the implementation of their designs and their experience extends into every area of the business. 

The two partners started out working at the process level and quickly learned several lessons:

Ø       The design of a process has the largest impact on its performance

Ø       A poorly designed process will never produce good results

Ø       Processes must be documented in order to make them visible

Ø       Risks of unintended consequences to process changes can be reduced by having a documented design.

After many successes at the process level they were discouraged to see the overall impact to the business.  That was when it became apparent that they needed work at the business level.  Every lesson learned at the process level was also true at the business level.  Read the four lessons listed above and substitute the word ‘business’ for the word ‘process’.  With that in mind Stan and Jim collaborated and developed a patent-pending  methodology they use to design businesses.  They refer to their system as Business Blueprints™. 

For more information, send us a request on our Contact Us page, or call  (734) 854-3289 

Stan Kirkwood is a former Vice President and Corporate CIO for La-Z-Boy Incorporated.  Stan was responsible for all information and communication over LZB's corporate network.

During his 30 plus years in business Stan has experience in business design, IT management, process design, strategic planning and project management.

Stan received his MBA from the Kenan-Flagler Business School (UNC at Chapel Hill).  Stan also has his APICS CPIM and BPR (Business Process Reengineering) certifications.

Jim Boughey spent years as the Director of Business Engineering at La-Z-Boy Incorporated where he and his staff concentrated their time and resources in reengineering under-performing areas of the organization.

Jim has more than 30 years of business experience varying from manufacturing and consulting to process design, business modeling and strategic planning.

Jim is a Process Master through Hammer and Company and has his APICS CPIM and BPR (Business Process Reengineering) certifications.